Privacy Policy

Last Updated: June 9, 2026

1. Introduction

Simply Cozy A/C & Heating, LLC  (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and opt-in to receive text messages from us.

2. Information We Collect

We collect the following information when you opt-in for text messages:

• Name
• Phone Number
• Email Address
• Appointment Information
• Service Preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• To send appointment reminders, service updates, and promotional messages
• To improve our customer support and service offerings
• To personalize your experience based on your service preferences
• To comply with legal obligations

4. Data Sharing & Third Parties

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

5. Text Messaging & Opt-Out Instructions

By opting into our text messaging service, you agree to receive periodic SMS notifications regarding appointments, service updates, and promotions. Message frequency varies.

Opt-Out:

• You can unsubscribe at any time by replying STOP to any message.
• For additional support, reply HELP or contact us at  service@simplycozy.com

6. Data Security

We take appropriate security measures to protect your personal information. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Contact Us

For any questions about this Privacy Policy, please contact us at service@simplycozy.com